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| RETURN POLICY |
We at TROPILAB® INC. are confident that you will be pleased with the product(s) you have purchased. All sales are final, due to the nature of our products. If we have made a mistake with your order, we will correct this or refund your money in full. Thank you for shopping at Tropilab Inc. Returns without prior notification can not be accepted! Advise us if you want the merchandize insured and/or secured. Charges (import duties, inspection charges and special licenses) are the responsibility of the buyer. Clearing of the merchandize by Customs and/or Agricultural Inspection is the responsibility of the buyer. We are not responsible for damaged packages. Packages, that are damaged and/or with the contents lost, must be reported to the postal service, courier service or shipping company. Limited insurance applies with certain services of the USPS and other carriers, if not insured properly by the customer. We are also not responsible for delays by the shipper (postal - and courier service). Unclaimed packages that are returned by the carrier cannot be refunded for whatever reason. Seeds are not refundable since they are prone to fungus and often difficult to germinate. By placing an order with us, you agree you have read and agree to the above terms and conditions. |
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